1 – Delivery areas : We deliver our products throughout the United States, as well as internationally.

2 – Delivery Times : We aim to process and ship all orders within 3-5 business days of receiving cleared payment. Business days do not include weekends or holidays.

3 – Shipping costs : Shipping is free for all orders in mainland the United States

4 – Package tracking: All our shipments include a tracking number that we will share with you as soon as it is available. You will be able to follow the progress of your package until its delivery.

5 – Delivery method: All our deliveries are made to your home free of charge in to the United States via a private carrier chosen by us

6- Possible delays: Although we strive to respect the deadlines of delivery announced, delays may sometimes occur due to circumstances beyond our control, such as weather conditions unfavorable, logistical problems or customs delays. If a delay important thing happens, we will inform you promptly and do our best to resolve the situation.

7 – Shipping Address : Make sure to provide a shipping address complete and accurate when ordering to avoid any delivery problems.

8 – International Shipping : For international orders, please note than import taxes, customs duties and additional charges may be required by your country's customs authorities. These charges are the charge of the recipient and are not included in Maelow 's shipping costs.

9 – Customer Service : Our customer service team is available to answer to all your questions regarding shipping and delivery. Please do not hesitate to contact us contact at contact@maelow.com